Returns & Exchanges
At Total Sport North East, we want you to be fully satisfied with your athletic gear, which is why we offer a hassle-free 30-day return policy for all unused and resalable items. Whether it is a sizing issue or a change of heart, our team is dedicated to getting the right equipment into your hands as quickly as possible.
Initiate Your Return
Log in to your account or use our online portal with your order number and email address to select the items you wish to return.
Pack Your Items
Securely place the unworn sports gear in its original packaging, ensuring all tags, labels, and protective stickers remain attached.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized courier location across the North East.
Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your full refund or dispatch your replacement exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing